Frequently Asked Questions

Frequently Asked Questions

Where do you ship?

We currently ship eligible products to addresses in the United States. Standard shipping is free at checkout for eligible US addresses.

When will my order arrive?

Orders ship from US warehouses. We email tracking when your order ships. Product-specific transit estimates apply after dispatch; see the product page and our Shipping Policy.

How do I track an order?

We send a carrier tracking link when one becomes available. See our Order Tracking page for help.

Can I return an item?

Unused items in original condition may be returned within 30 days after delivery. Damaged or wrong items should be reported with photos. See our Return and Refund Policy.

How do I reach you?

Use our Contact page with your order number and question.